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Organizations that develop culturally responsive skills can improve consumer engagement, enhance the therapeutic relationship between consumer and provider, and improve treatment retention and outcomes.

The Cultural and Linguistics Competence (Intelligence) Workgroup is a collaboration of Community Mental Health Centers and the Missouri Department of Mental Health. This workgroup is charged with developing a set of congruent behaviors, attitudes and policies that enables our respective organizations to work effectively in multicultural environments.

User Guide One-Pager     |     User Guide PowerPoint

Cultural Competency Toolkit: 

*Click on the section title to bring up the supporting document to save or print. 

Section 1: Toolkit Overview 

Explains the Purpose of the toolkit and how to use it. 

Section 2: Examining Cultural Characteristics

Provides steps and tools to examine the core cultural characteristics for both the people currently being served and in their surrounding communities. 

Section 3: Resources

State and Federal resources to enhance an organization's cultural competency


January 2021

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